Took my little guy to the dentist (same dentist I go to) today to have 2 teeth filled and a stainless crown put on. They take him back without incident, then I hear him crying. I know he's crying because of the lidocaine shots, then he stops. About 45 minutes go by and then the hygienist comes out and says that J is hysterical and won't let them do any work on his teeth. HUH?
I am finally told that J had fallen asleep after they numbed him and left him laying in the chair waiting for his teeth to numb. Then they attempted to wake him up and had a hard time doing so. So they assumed his behavior (crying, not cooperative) had to do with him being tired and "over-exerted" from exhaustion and going to school, and having nothing to do with the rather obvious fact that they woke him up from a nap. Think about how you react when you wake up from a too-short nap in a strange place. I always feel confused and grumpy...'course I'm 37 and know I can't act out how I feel at being so rudely woken. At 5? I'd expect exactly what they got. A kid who was crying, out of it, mouth hurting and not understanding what's going on.
So I get in there and he starts crying (of course!) and I try to calm him. The whole time the fucking dentist is sitting over my kid telling him to stop yelling and shining the god damned light in his face. J is squirming in the chair telling the guy "my tooth hurts" and "I wanna go back to sleep." The dentist tells me that there's "no way his tooth hurts because he's numb and isn't feeling anything." Oh yeah? You know that for sure? How bout yesterday when you thought *I* was numb. Guess what fucker? I wasn't. So now you KNOW how numb someone is? Especially a 5 year old child? I'm sorry, but I'd err on the side of caution when you don't know for sure.
So the dentist tries to put one of those long oval cotton pads in J's mouth and J has a fit. Dentist says "J stop yelling. I can't have you yelling in here, I have other patients." Then when J puts his hand up to his mouth, the dentist pushes his hand down away from his mouth. I could see that the hygienist and the dentist were both about to lose it. The dentist says "I'm going to have to refer him to a pediatric dentist because I just can't have a kid acting like *this* in my office. He's obviously exhausted and can't be here right now. We'll have to put in a temporary filling in the tooth and whoever takes care of him after this can put the permanent one in." No shit...cuz none of my family is EVER going back to that fucking place again.
It only gets better. When we walk out to the front to pay for the work they could do, J walks over to the toys. The lady tells him he can't have one! WHAT. THE. FUCK? Are you serious lady? My kid is scared shitless now (thank you very fucking much) and he can't have one of your .02 toys to help him calm down? He asks "Why?" And I answered (yes...wrong answer, but I was so pissed by this point that I couldn't keep my mouth shut) "because you weren't good." I don't think they liked my answer. He starts crying again and I said to him "you didn't do anything wrong. You were scared, had just woken up, and you didn't do anything wrong." A couple minutes later, the hygienist says "He can have a toy if you want him to." I said "Whatever...if HE wants one, he can have one."
Needless to say, none of us will ever go back to that dentist. His bedside manner is non-existent.
OH! And I asked the lady about the charge for yesterday and she looked at my chart and said "Oh, there shouldn't be a charge for yesterday! It was just an occlusial adjustment." So I asked her why I was told there would be a charge yesterday. "Oh...I just made a mistake." WHAT? You looked at the same fucking thing you looked at yesterday and NOW it's a mistake? Funny how then she tells me that even though she's deleted the entry to the insurance for the charge from yesterday, that it still might go through and that "if" they get a check she'll make sure to return it.
Something smells fishy in Denmark people. Very fucking fishy.
My mother wants me to write a letter to the dental board...county, state...and copy the dentist's office.
I'm just beyond pissed about this and my kid has to go to yet another dentist...he doesn't want me to write a note because the dentist is "mean and yucky" and he might hurt me. :(
Fuckers.
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